iM3 SCM Suite helps service providers or maintenance organizations set up recurring service tasks, Preventive Maintenance, Service Maintenance, Rental & Leasing Service Contracts. iM3 SCM will generate periodic invoices for its customers for the Assets or Equipment or Servicing based on contracted rates or actual rates based on period or meter readings such as Mileage, Hub Meter, Switch Hours, Meter Hours or more:
-
Set up Service Contracts for Rental, Leasing, Preventive Maintenance, Servicing etc.
-
Service Contract invoicing based on defined Period (weekly, fortnightly, monthly, quarterly or annually).
-
Service Contract invoice setup based on fixed or actual usage viz. meter reading, mileage, hub meter, switch hour
-
Preventive Maintenance (PM) Service Contract, set up PM tasks, parts for Equipment under service
-
Preventive Maintenance task setup for periodic maintenance (weekly, monthly, quarterly) or meter reading or certain alarm codes/fault codes or condition codes
-
PM work orders will be generated every day by auto generate program
-
One-click creation of service contracts for repairs; add Parts, SRT or custom tasks, record repairs, etc.
-
Asset History is maintained for all repairs, warranty work, PM etc.
-
Capture all costs and invoicing for each Asset, Equipment
Analytics:
iM3 SCM Suite provides insight into a wealth of data, be it Asset service History, PM or Service Contracts, Warranty-Standard, Extended or warranty updates, Equipment usage, repair costs and equipment usage and its performance. In-house operations can look at preventive maintenance schedules, parts inventory, cost of repairs and maintenance, and asset productivity and performance, with quick access to PM, warranty coverage and warranty updates.
Service providers need to analyze the data across customers for repairs, PM, Warranty, Equipment usages, repair costs, equipment history, cost Per Hour or cost per mile. It’s necessary to manage Revenue vs. Cost, profitability on each Job, Service Contract Billing vs Projected Retail Revenue; the analytics tools provide service provider information on contracts with loss and identify non-performing assets to help them renegotiate Service Contracts as well as help customers repair their non-performing assets.
Analysis of inventory and labor usage and its optimization, total assets vs. technicians, and in-house vs. outside service will help make such decisions.
iM3 SCM Contract Management
A tool that brings simplicity and efficiency to managing your business.
iM3 SCM now includes a service contract module, allowing you to manage leasing and rental service contracts, preventive maintenance scheduled jobs, repair and service work, warranty and more!
Key features:
Automated Invoice Generation:
-
Set up and generate Service Contract Invoicing/Billing – weekly, monthly, quarterly or annually
-
Invoice one or multiple Assets similar or different per client
-
Invoice for rental, lease, PM, Asset Maintenance & Service or more
-
Fixed periodic fee per unit or asset, or fee based on usage or meter readings, mileage or more
-
Set up invoice emails to customers for automatic generation and delivery
-
Business Analytics: Profit and Loss on each asset; Projected Retail Revenue vs. Service Contract Revenue for each Asset
Automated Preventive Maintenance (PM) Generation:
-
Set up and generate PM Work Orders
-
Multiple Assets; similar or different assets per client
-
PM generation on various parameters such as periodic maintenance, inspections, or based on meter readings or conditional
-
Scheduling of PM work orders
-
Mobile App to manage Yard or plant or floor to check each asset or machine for maintenance due
-
Complete maintenance history for asset available on the go: use our cloud app or the iM3 SCM Lite mobile app
-
Business Analytics: Profit and Loss on each asset; Projected Retail Revenue vs. Service Contract Revenue for each Asset
Service Contract for Asset Maintenance or Warranty Management:
-
Set up and generate Work Orders (one click)
-
Multiple Assets; similar or different assets per client
-
Warranty Details
-
Complete maintenance history for asset available on the go: use our cloud app or the iM3 SCM Lite mobile app
-
Business Analytics: Profit and Loss on each asset; Projected Retail Revenue vs. Service Contract Revenue for each Asset
Customer Portal:
-
Customers can access all of their assets
-
Complete history of their assets, maintenance & repairs, warranty work, PM and more
-
Invoices view or download; Analytics for Asset utilization or cost per hour/mile for each Asset
Reporting:
Quickly view your P&L on a contract by individual asset or equipment.
Analytics:
Projected retail revenue vs. service contract revenue (revenue, cost, P&L), contract analysis, cost per service, and cost per hour (meter hours).